Why HR Professionals Appear Rude (And How You Can Avoid It)

HR professionals often face criticism for appearing rude or frustrated during the hiring process. But what many job seekers don’t realize is that the frustration HRs experience stems from the repeated challenges they encounter daily. From dealing with unqualified candidates to unmet expectations, HR professionals juggle a lot. Here's a deeper look into the reasons behind HR frustration and what job seekers can do to improve the situation.

1. An Overflow of Unskilled Candidates

One of the most significant challenges HRs face is sorting through an overwhelming number of unqualified candidates. Out of 100 applications, only 1 or 2 might truly be a good fit for the job. This time-consuming task can be incredibly frustrating and makes the recruitment process far more tedious than it should be.

2. No-Shows and Technical Issues During Interviews

Online interviews come with their own set of challenges. Often, candidates schedule interviews and fail to show up, or they join late with poor internet connections, malfunctioning webcams, or audio problems. Some arrive unprepared, which further erodes trust and creates an unprofessional impression. These consistent problems wear down HRs and contribute to their frustration.

3. Irrelevant and Strange Questions

Many candidates ask unrelated or unusual questions during the hiring process. They inquire about other vacancies before even being considered for the one they applied to, or they focus too much on questions about company policies or interview content instead of showing interest in the role itself. Some even ask about consequences for being late to the interview. These interactions waste time and add to HR's stress.

4. Message Bombardment

HR professionals are often inundated with messages from candidates, ranging from follow-ups to excessive queries. This barrage of messages disrupts their workflow and makes it difficult to focus on their primary responsibilities. For HRs handling numerous applicants, this constant communication can be overwhelming.

5. Excessive Follow-ups on Interview Results

Candidates frequently bombard HRs with excessive follow-ups about interview outcomes. While it’s natural to want to know where you stand, too many follow-ups can slow the process and put unnecessary pressure on the HR team. This adds an additional layer of stress to an already demanding job.

6. Unrealistic Expectations from Candidates

Another source of frustration is when candidates, especially freshers, have unrealistic expectations. Some demand accommodations, meals, daily commute expenses, or even flights if they are relocating from another city. While perks are part of the job for experienced professionals, these requests from fresh graduates can come across as presumptuous, especially when they haven’t yet proved their value to the company.

7. Candidates Not Joining After Being Selected

One of the most disheartening situations HRs face is when candidates decline the offer after being selected. Whether it’s due to another job offer or personal reasons, this reinforces trust issues for HRs. The time and resources spent on the selection process feel wasted, and it delays finding the right candidate for the role.

How Candidates Can Make HR's Job Easier

Given the challenges HR professionals face, candidates can take several steps to make the hiring process smoother and reduce frustration:

• Be prepared for interviews: Ensure your internet, webcam, and microphone work properly before an interview. Show up on time and with proper preparation.
• Only apply if you're qualified: Read the job description carefully and only apply if you meet the qualifications. This will save time for both you and the HR team.
• Ask relevant questions: Avoid inquiring about other vacancies or irrelevant topics during the interview process. Focus on the position you're applying for.
• Limit follow-ups: While it's fine to follow up once or twice after an interview, avoid excessive messaging. Respect the HR's time and process.
• Manage your expectations: Be realistic about what the company can offer, especially if you’re a fresher. Requesting extra perks before proving your worth can backfire.
• Commit to your decision: If you’re serious about joining, honor your commitment after being selected. This builds trust and shows professionalism.

Conclusion

HR professionals aren't inherently rude or frustrated, but the nature of their job exposes them to a variety of stressors that job seekers may not understand. From sorting through unqualified applicants to dealing with candidates who fail to honor their commitments, the challenges they face are numerous. By being more considerate and professional, candidates can not only increase their chances of getting hired but also make the hiring process more efficient and pleasant for everyone involved.